Pre-Pay


Info for existing pre-pay customers:

WHAT’S CHANGING AND WHY?

As of Friday Aug 1st, we are launching a new digital kiosk point of sale system for the farm stand. We are hoping this will substantially reduce missed Venmos and under-payment; combined, these two factors are costing us ~$100/week during our peak season which is especially frustrating because it is completely unintentional on the part of our customers. Math is hard and Venmo is extremely unreliable. This change will also allow us to keep better track of inventory and make it easier for us to pay Zoe of Gracie’s Greens and Yvie of Lilac Cat Flowers. This system will change how pre-pay works in the stand with both existing and new pre-pays. Please read this and let us know if you have any questions. You can respond to this email or call Kelsey 206-755-9419.

HOW DO I USE MY EXISTING PRE-PAY?

In the next 24hrs, you will receive an email with an eGift Card from Venison Valley Farm via Square. The card will contain your remaining balance based off of your ledger sheet AND a bonus $25 credit from us to cover your unused freebies and to just say “Thank you!” for your support. The eGift Card has a number - keep the number handy and use it when you check out at the farm stand (details below).

HOW DO I RECHARGE MY PRE-PAY?

You can recharge your credit using this link:

https://app.squareup.com/gift/CWTZX2JN3N7DX/reload

This will allow you to keep the same number perpetually.

You can also buy a new card (for you or anyone else) with this link:

https://app.squareup.com/gift/CWTZX2JN3N7DX/order

You can check your remaining balance here:

https://app.squareup.com/gift/CWTZX2JN3N7DX/check-balance

Note that you can check the box that says ‘My gift card does not have a pin’. 

All of these links will be in the usual spot on the Venison Valley Farm website.

Instead of the freebies we’ve done in the past, we’re simply giving you a 5% discount when you apply $250 or more to your card.

HOW DO I USE THE NEW PRE-PAY?

Enter your purchases in the kiosk terminal and, when complete, select the GIFT CARD checkout option then enter your code when prompted. When you run low, you can split a payment between another payment form and the eGift Card. Or you can recharge your balance using the link above and your card will be ready to go immediately.

Thank you for your continued support as we transition to a more financially sustainable model. Please do not hesitate to reach out with any questions you may have during this period.